Guest : Phil Wainewright, Analyst and author of ZDNet's SaaS blog
Aired : Saturday August 4th, 2007
Software as a service (SaaS) is allowing businesses of all sizes to do things faster, easier and cheaper than imaginable just a few short years ago. The biggest beneficiaries are small businesses who can now compete with companies of any size, located anywhere in the world. They can put new strategies into play almost instantly, and automate routine processes with relative ease. But many are still trying to figure out what are the best ways to use services like Salesforce.com, NetSuite and other service providers to help drive their business.
Our guest this week is SaaS expert analyst Phil Wainewright. Phil is one of the leading analysts following the SaaS industry and is the author of ZDNet's software as a service blog. Among other things, Phil updates us on the state of SaaS, what the impact of Microsoft CRM Live will have on the industry and gives us his take on what Cisco's acquisition of Webex will mean in the long run. Plus Michael and I discuss our trip to Las Vegas for the Customer Feedback Week conference and how Facebook is giving LinkedIn a run for its money. And find out how you can win $20,000 worth of products and services by winning the ePrize-Entrepreneur magazine Marketing Jolt contest.
Phil Wainewright is an influential commentator and strategist on emerging software industry trends. He first spotted the significance of on-demand software services in 1998, when he set up ASPnews.com, which rapidly became a standard-bearer for the nascent industry. He sold ASPnews in January 2000 and went on to found Loosely Coupled, a specialist website covering enterprise adoption of web services and business process automation. He recently completed a series of analyst reports for Summit Strategies on current trends in software-as-services.
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